Dear Google Ads Team,

On behalf of XXX GAMES LIMITED, I am writing to urgently appeal the termination notice we received on Month XX, 2025 regarding our Google Ads account (CID: xxx-xxx-xxxx). We are deeply concerned about this suspension and would like to provide a detailed explanation of our company background, project compliance, and our firm commitment to adhering to Google Ads policies.

We sincerely request a re-review of our account and have included the following supporting information for your consideration:

1. Company Background

About Us:We are a technology company focused on [briefly describe your business model, e.g., mobile app development, product/service types, target audience, and ad objectives]. Our app helps users [1-2 句话描述产品核心功能].

Business License: Please find attached our official business license for verification.

2. Ads Keywords Checking

We have thoroughly reviewed the keywords used in our ads and confirmed that they accurately reflect our app's features and content. No misleading or unrelated keywords have been used. If any issues were detected, we have made the necessary corrections.

3. Customer Reviews Checking

We reviewed all app reviews on our Google Play Store/App Store page and confirm that all reviews are genuine and organic. We have never engaged in fake or incentivized reviews.

4. Advertiser-Agency Relationship

We are managing the Google Ads account directly without third-party agency involvement. If applicable, we are happy to provide a cooperation agreement with our agency partner.

5. IP & Publisher Ownership

We are the sole owner of all intellectual property used in the app and associated websites. Relevant proof can be provided if required.

6. Ad Campaign Management & Account Ownership

This Google Ads account is owned and operated by our in-house marketing team. All campaign setups and content were created and reviewed by our internal staff.

7. Payment Information (如因结算问题被中止，以下内容适用)

Payment Account Ownership: 已附上银行/信用卡/PayPal 后台截图，显示付款账户归属权与公司信息一致

Bank Statement: 附上近期的账单文件，用于验证正常活跃的广告支出行为。

Card Holder ID & Relationship: 持卡人为公司正式员工，已附身份证明及在职证明文件。

Google Ads Billing Screenshot: 用于进一步核实广告活动的实际扣费记录。

8. News & Recognitions

Our app has been featured in [notable media outlet if any] and has received positive recognition for [mention any achievements or awards if available].

9. Changes Made

If the suspension was caused by a potential policy violation, we have already audited and resolved the following:

[列出 2–3 条具体修改内容，如更新了 App 文案、删除违规关键词、添加了退款政策页面等]

 We've reviewed and aligned our advertising materials with the latest [e.g., shopping ads, financial services] policy guidelines.

We fully understand the importance of maintaining a secure and policy-compliant ad environment. If there were any unintentional violations, we sincerely apologize and have taken immediate corrective actions.

We respectfully request your team to re-review our account. All necessary documentation is attached for your evaluation. If any additional information is needed, we are happy to provide it as soon as possible.

Thank you very much for your understanding and support.

Best regards,

[Your Full Name]

[Your Company Name]

[Your Position]

[Your Contact Email]

[Your Google Ads Account ID]

[Your App URL/Website]